Shipping & Returns
Fast Shipping
Orders ship within 1-2 business days
Easy Returns
30-day return policy for unworn items
Customer Support
Email us at info@flygirljiujitsu.com
Shipping Information
All continental USA orders are shipped via USPS Ground. If you'd like your order shipped USPS Priority, you must choose that option when you check out in the shopping cart.
If you have an urgent order, it's best to send us an email to let us know that it's urgent. Any requests for expedited orders must be received by noon PST.
All orders will ship in 1 or 2 business days from placement, however if an item is sold out, your order will be considered pre-ordered and immediately sent to our seamstress, please allow 21 business days for delivery.
If you do not wish to have this service you must email us at info@flygirljiujitsu.com and opt out requesting for full refund.
How to Return or Exchange Your Item
ITEMS MAY BE RETURNED PROVIDED THEY HAVE NOT BEEN WASHED, WORN, SOILED OR ALTERED IN ANY WAY.
ANY ITEM THAT IS RECEIVED AS A RETURN AND IS IN A NON RE-SELLABLE CONDITION AS NEW (GARMENTS THAT HAVE BEEN WASHED, WORN DURING PRACTICE, OR SOILED) CANNOT BE ACCEPTED FOR RETURN AND WILL BE SENT BACK TO THE CUSTOMER.
IF YOUR ITEM IS RETURNED PROPERLY FOLDED IN A NON-RIPPED BAG, AND IS CLEAN AND NOT WORN, THERE IS NO RESTOCKING FEE FOR YOUR RETURN/EXCHANGE.
PLEASE FOLLOW THE INSTRUCTIONS ON THE RETURNS/EXCHANGES FORM. SHIPPING TO OUR WAREHOUSE WILL BE COVERED BY THE CUSTOMER.
Return Address:
FLY GIRL JIU JITSU
1118 LANCASTER DR PMB 377
SALEM OREGON, 97301
ONCE YOUR RETURN HAS BEEN SENT, PLEASE SEND ORDER NUMBER AND PACKAGE TRACKING INFORMATION TO INFO@FLYGIRLJIUJITSU.COM.
ALL REFUNDS/EXCHANGES WILL BE PROCESSED UPON RECEIPT OF YOUR RETURN.
Frequently Asked Questions
How long will it take to receive my order?
Most orders ship within 1-2 business days and delivery typically takes 3-5 business days within the continental US. For out-of-stock items, please allow 21 business days for delivery.
Do you ship internationally?
Yes, we ship worldwide. International shipping rates and delivery times vary by location. Please contact us for specific information about your country.
What is your return policy?
We accept returns of unworn, unwashed, and unaltered items within 30 days of purchase. Please see our detailed return policy above for more information.
How do I track my order?
Once your order ships, you will receive a confirmation email with tracking information. You can also contact our customer service team for assistance.